Support

Direct, fast, practical support.

If something is broken, include your device model, iOS version, and the exact steps that reproduce the issue.

Contact

Email

support@vamos.app

Typical response time

Usually within 24 to 48 hours.

App

Vamos Trip App on the App Store

Typical topics

Account issues, invite flow, trip members, bills, and AI split suggestions.

I accepted an invite but I cannot see the trip.
Ask the trip owner to verify you were added as a member. If needed, leave and re-open the app, then retry the invite link.
Why is a member not shown in invite options?
Only unclaimed members appear in invite selection. If a member is already linked to another user, choose Join Trip without selecting a member.
How does AI bill splitting work?
AI provides smart split suggestions to make cost-sharing fair and quick. You can still adjust participants and amounts manually before confirming.
I found a bug. What should I send?
Send a short description, screenshots if possible, your device model, iOS version, and exact steps that reproduce the issue.